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12 Questions to Ask Your Contractor Before You Hire Them to Build a Deck For Your Hot Tub

Get your dream hot tub deck with these crucial questions. Don’t hire a contractor without asking these 12 important questions first.

No one wants an ugly wood deck with a hot tub dropped in the middle of it. If you are planning an installation and want a beautiful hot tub, then we’ve got some great questions you can ask the deck contractors. We’ll keep you away from the ugly decks and help you into the world of dream decks.

What You’ll Learn:

  • Key Questions for Contractors: Discover all the crucial questions you need to ask potential contractors to ensure they’re the right fit for your project.
  • Understanding Structural Needs: Learn how to ensure your deck can safely support the hot tub, water, and users.

Design and Legal Considerations: Gain insights into the design, structural, and legal aspects vital for a successful hot tub deck project.

Important: The deck builder should use screws instead of nails on the panels around the spa, this ensures your spa is easily accessible for maintenance and electrical hookup.

Understanding Your Deck’s Requirements

The most important reason you need an experienced contractor is because hot tubs are a load of weight. How much does a hot tub weigh? In fact, a 400-gallon hot tub (medium-sized), will contain over 3,300 lbs of water. That’s a ton and a half! The weight of water will push down on every square foot of your deck and its foundation. Professional builders can make sure this weight is supported properly for both safety and longevity.

Hot Tub Installed into a Deck
Hot Tub Installed into a Deck

Of course, a strong deck can still be an ugly deck. You want a beautiful, gorgeous deck to create an outdoor space your neighbors are jealous over. Professional deck builders can help you choose the most attractive decking material, incorporate extras like built-in benches, and work with you to create a beautiful deck.

Speaking of materials, a great deck company can help you understand more than just why to choose pressure-treated wood. They’ll help you choose the type of material that works best for your local weather, evaluate the wisdom of a composite deck, and show you how to protect your deck from moisture.

In the following sections, we will delve deeper into these considerations, helping you to build a deck that is not only structurally sound but also a beautiful extension of your living space.

Want to stop first and feel inspired? Check out these hot tub deck ideas!

Evaluating Contractor’s Experience with Hot Tub Decks

You should probably make sure your contractor didn’t pull his first building permit yesterday. You want an experienced crew to work on your custom deck. These are a few questions you can ask to get an idea of their previous experience.

Question #1 “Can You Share Examples of Previous Hot Tub Deck Projects?”

Requesting examples of previous hot tub deck projects is crucial. These examples provide insight into the contractor’s design and execution capabilities. Ask for a portfolio or photographs, and pay attention to the quality of materials, aesthetic appeal, and how well the designs integrate with the hot tub. This visual evidence will help you assess their expertise and creativity in handling projects similar to yours.

Question #2 “Could You Provide References from Past Hot Tub Deck Clients?”

References from past clients who had hot tub decks built are invaluable. These references offer firsthand accounts of the contractor’s reliability, communication, and ability to stick to budgets and timelines. Make an effort to contact these references and ask about their overall satisfaction with the project, any challenges faced, and how the contractor handled them. If it’s possible to visit the deck, try to do this. 

A great place to check is the contractor’s website. If they know what they are doing, you can find customer reviews right on their website. For a less biased report, check out online reviews by doing a Google map search to find their business.

Question #3 “How Many Hot Tub Decks Have You Built?”

Knowing the number of hot tub decks the contractor has built helps assess their experience and expertise. A contractor with a substantial history in building hot tub decks is likely to be more adept at navigating the unique challenges these projects present. This question also gives you an idea of their practical experience in dealing with weight distribution, material selection, and integrating the deck with the hot tub.

Structural Integrity and Safety Considerations

We already mentioned the weight of the hot tub water. You’ll want to be sure you have a strong building material, use the correct additional materials for a foundation or piers, and don’t end up with structural issues later down the road. These questions should help you avoid these issues.

Question #4 “How Will You Ensure the Deck Can Safely Support the Hot Tub’s Weight?”

Discuss the specific strategies and materials the contractor will use to ensure the deck can support the heavy load of a hot tub. This includes understanding the framing structure, foundation, and any additional supports. The contractor should explain how they will address load distribution, material durability, and long-term maintenance. 

Any potential builder will work from some kind of plan. So, ask to see the plan. If you’re in a colder climate, look for frost footings. Wet climate? Consider a cedar deck because it is naturally resistant to rot. Whatever type of project you have, check the plans. If there aren’t any plans, run a mile.

Question #5 “What Safety Features Will Be Included in the Deck Design?”

Safety is paramount in the design and construction of your hot tub deck. Inquire about the inclusion of safety features such as railings, non-slip surfaces, and safe access points. Discuss how these features will be integrated aesthetically into the deck design. Also, ensure that the contractor plans to adhere to local building codes and safety regulations, particularly those pertaining to decks with heavy loads.

Your custom dream deck will be a nightmare if someone gets hurt. So, check out the hot tub deck plans and make sure the contractors covers the basics of deck design with things like stair rails, non-slip surfaces, and more.

Question #6 “Are You Familiar with Local Building Codes for Hot Tub Decks?”

Confirm the contractor’s familiarity with local building codes and regulations related to hot tub decks. This is crucial for ensuring the safety and legality of your deck. A knowledgeable contractor should be up-to-date with these regulations and incorporate them into the deck’s design and construction. They should also handle the process of obtaining any necessary permits, ensuring that your deck meets all legal requirements.

A great question to ask is something like, “What are the most important regs to know about for this kind of deck?” You really want potential deck contractors to be able to talk about this right off the top of their heads. This will show you they really do know what they are talking about.

Licenses, Insurance, and Compliance

Nobody likes thinking of lawsuits and catastrophes. But it’s a whole lot better to sue your imagination in the beginning than pay a lawyer later. So, check out your builder’s policies. Make sure they have some form of compensation insurance in case something goes wrong. Check with your local government office to see which licenses and certifications are required.

Question #7 “Can You Provide Proof of Your Business License and Insurance?”

Requesting proof of the contractor’s business license and insurance is a non-negotiable step. This includes liability insurance and worker’s compensation. These documents protect you from potential liabilities and ensure that the contractor is operating legally. A certified deck contractor will have no issue providing these credentials. Additionally, ask about any certifications or special qualifications they have that are relevant to deck building and specifically to projects involving hot tubs.

Question #8 “How Do You Ensure Compliance with Local Building Codes?”

Discuss how the contractor ensures compliance with local building codes. This conversation should cover their process for obtaining a construction permit and their approach to meeting specific guidelines for structural integrity and safety. Compliance with construction laws is crucial for the legality and safety of your deck, and a professional contractor should have a clear process in place for adhering to these regulations for every construction project.

Project Management: Timeline, Staffing, and Supervision

Once everything gets rolling, delays will feel very frustrating. So ask for plans for the construciton phase before it starts. There are some simple questions you can ask to be sure there is a workable plan in place for starting and finishing on time.

Question #9 “What Is the Estimated Timeline for the Project?”

Understanding the timeline for your deck project is essential for planning. Ask the contractor for an estimated start and completion date. Ensure that the timeline is realistic and accounts for the complexities involved in building a deck for a hot tub. Discuss how they handle potential delays and what contingencies are in place. It’s also helpful to know how they plan to communicate progress and any changes to the schedule.

Question #10 “Who Will Be Working on the Project and What Are Their Qualifications?”

Inquire about the team that will be working on your deck. Are they employees or subcontractors? What qualifications and experience do they have, especially in relation to hot tub decks? It’s important to know who will be on your property and their level of expertise. Also, ask about the supervision process and how often a supervisor or project manager will be on-site to oversee the work. This ensures that the project maintains high standards and that any issues are addressed promptly.

Financial Aspects: Cost, Payment, and Contracts

You should know the cost of the project before the construction phase begins. This cost should include a breakdown of materials, labor costs, and additional items that might be necessary. A key thing to keep in mind is the start and finish of the job. Will there be any costs to make the construction site ready? Who is in charge of cleanup and landscaping after construction day? These questions have bearings on budget, so ask them early.

There are a couple other questions to ask about costs:

If you haven’t answered these questions for yourself, consider checking out our hot tub buying guide. We’ll walk you through the critical things to think about before you sign on the dotted line.

Question #11 “What Is the Detailed Cost Estimate for the Project?”

A clear understanding of the costs involved is essential. Ask for a detailed cost estimate that includes all aspects of the project, such as materials, labor, and any additional expenses. This should be provided in writing to avoid any misunderstandings or unexpected costs later on. Discuss how changes to the project scope would be handled financially. Ideally, any changes to the project scope should be agreed in writing prior to an increase in costs.

Question #12 “What Are the Payment Terms and Schedule?”

Clarify the payment terms and schedule. How much is required upfront, and how are subsequent payments structured? It’s important that these terms are fair, clear, and align with industry standards. Ensure that the payment schedule is documented in the contract to avoid any future disputes. Discuss any provisions for handling unforeseen costs or changes to the project scope.

Your local better business bureau can help you with understanding what is fair, reasonable, and normal for your area. They could also identify any known construction scammer in case you meet someone like that. Many local chambers of commerce also maintain lists of quality service providers. These are great places to start looking for a construction business.

Wrap Up

You could work with a contractor to build an attractive, high-quality deck. There are affordable deck builders in every town, so you should be able to find a good one who can build your hot tub deck just the way you want it. The key to a gorgeous finished deck is starting with the right questions so you can be sure your contractor really does know what they are doing.

Another great resource is your local hot tub dealer. They can help you understand the average cost of a deck in your area. They will also have a list of deck builders they have personally worked with. Since it’s in their best interest for your hot tub to look and feel great, they should recommend a top-notch deck builder to you.

About The Author:

Manny Brambila

Pool & Spa Expert

Manny has been in the Pool & Spa industry for over 15 years and is considered a pool, swim spa, & hot tub expert. He has been a Certified Pool & Spa Operator (CPO) since 2009 and worked 15 years in aquatic training and development for the largest pool chemical and customer care company. He also has been an outside consultant for the Pool and Spa industry in Chicago, New York and Los Angeles since 2018. In the past few years Manny has become Director of Operations for Epic Hot Tubs with a priority of providing customers with the most reliable information and best service possible.