Apex, NC Hot Tub Store

My family and I are planning to move into a new home next year so I spoke with Epic Hot Tubs a few weeks ago about their hot tub installation process. They were very informative, professional, and helpful!

It was a pleasure working with the team at Epic Hot Tubs. Richard was extremely patient and walked us through everything we’d need to know about getting a hot tub installed. Highly recommended!

Epic Hot Tubs went above and beyond on the service side after the purchase of our hot tub…Epic Hot Tubs was always reachable and never hesitated to come out to the house to try and solve the problem. Keep service in mind when thinking about purchasing a hot tub online at a lower cost. Manny personally gets 6 stars. Consider Epic Hot Tubs if you’re in the market for a spa/hot tub.

Epic Hot Tubs was TERRIFIC! Johnna made me feel valued and took her time to explain the different Hot Tub to me. She even had me to seat in one to see where the water would hit me since I am a little short. If you are thinking about getting a hot tub go see Epic Hot Tubs. They will go through all the pros and cons with you. It was a great experience. Thank again.

Great hot tub plus the guys who delivered it were calm, careful, and super clever about how they put it in place. Well done! Can’t wait to use it!

Fantastic service all the way from buying to delivery. Epic Hot Tubs was very patient and answered all my questions. We love our new hot tub. Thank you.

Everyone at Epic HoT Tubs is amazing!… They were so accommodating and held the tub for us until the deck was ready. After the delivery, we had a small leak from one of the air diverters and Manny came out the next morning to fix it. While he was here, he was very helpful. He answered all of my questions and even walked me through the basics of water maintenance. I would 100% recommend buying a hot tub from Epic Hot Tubs because not only were the prices great but the post-sale service was exceptional as well!

The team was great! Did a fantastic job and in quick time. They even went over and beyond. Very courteous.

Everyone at Epic Hot Tubs in Durham is so friendly. Promptly answer questions and as hot tub users themselves give you all kinds of advice to support the best choice for YOU so you are happy with your experience. Delivery was a breeze because everyone stayed in contact to be clear about the truck’s arrival even when the schedule changed because of the storm. There isn’t anyone on the team that didn’t hold a high standard of customer service and knowledge. I especially thank Manny for going out of his way to meet me at the Durham location to show me hot tubs that are available right now.