Epic Hot Tubs | Outdoor Products Store

Where to Buy a Swim Spa: Online vs Local Dealer

Trying to find the perfect swim spa for your home? You might want to browse the best deals online. But a dealer could also be super helpful. Which one is best?

Are you in the market for a swim spa but unsure of where to buy one? With so many options available, it can be overwhelming to decide whether to purchase from a local dealer or an online retailer. Should you buy your own model and plan your pool installation yourself or go straight to a dealer?

Before we answer that, let’s remember why people buy swim spas:

  • They are an excellent way to get a low-impact workout without the inconvenience of public pools or gyms.
  • A complete installation takes up much less space than a traditional swimming pool, above ground pool, or full-size swimming pool.
  • Endless pools provide a great space for fitness with swimming in an all-seasons pool with the temperature of a spa.

If you’re looking for a pool alternative, let’s discuss the benefits and drawbacks of buying from a local dealer versus an online retailer, helping you determine the best option based on your individual needs and preferences. Whether you prioritize convenience, customer service, or price, this guide will provide you with the necessary information to make an informed decision.

Where to Buy a Swim Spa? TL;DR

You can start by checking out local pool and spa stores in your area. They often have a variety of models available for purchase. Another option is to look online on websites such as Amazon, eBay, or specialized swim spa retailers. These platforms offer a wide range of options and often provide customer reviews to help you make an informed decision. Additionally, you can also consider reaching out to manufacturers directly to inquire about their authorized dealers in your region. This way, you can visit a showroom and see it in person before making a purchase.

Local Dealers Vs Online Retailers – How to Choose?

When researching where to buy, there are many factors to consider. One of the primary considerations is whether to purchase from a local dealer or an online retailer. Weighing the pros and cons of both options can help you make the best decision for your needs.

Local Dealers and Showrooms

When it comes to buying a model, choosing to purchase from a local dealer has its pros and cons:

  • One major advantage is the personalized service. Local dealers can offer a more hands-on approach, guiding you through the decision-making process and customizing everything to fit your needs.
  • Another benefit is the opportunity to see it before you buy. Showrooms allow you to test the product and assess its quality firsthand, ensuring you make an informed purchase.
  • Local dealers also provide convenient local support and maintenance services. If any issues arise, having a nearby dealer guarantees quick and efficient assistance.
  • Researching a dealer’s reputation is also easier when they are local. You can ask your neighbors or friends for recommendations, or read online reviews from others in your community.

One disadvantage of local dealers and showrooms that they may lack the expertise in advising on how to properly care for the product. Many local stores are simply resellers, meaning that they do not necessarily have the knowledge or experience necessary to help customers with maintenance and upkeep. Additionally, these stores may only carry a limited selection of models and brands, meaning that if you have a specific spa in mind, you may not be able to find it there.

In conclusion, while local dealers and showrooms have the benefit of personalized service, convenience, and the chance to test the product before purchase, they may lack expertise in advice on maintenance and upkeep if they only resellers and not experts, as well as a limited selection of models.

Online Retailers and Marketplaces

Online retailers and marketplaces offer their own set of advantages and disadvantages.

  • One major advantage is the increased variety of options. Online platforms provide access to a wide range of spa models from different brands, allowing you to compare features and prices easily.
  • However, pricing can vary greatly, and it may require some research to find the best deal.
  • Customer reviews are also readily available online. Reading feedback from previous buyers can give you a better idea of the swim spa’s performance and quality.
  • Delivery options can be convenient as well, with many online retailers offering direct-to-doorstep shipping. However, it’s important to consider the additional cost and potential issues with the delivery process.
  • Verifying the credibility of online sellers is crucial. Check for seller ratings, certifications, and customer testimonials to ensure that you are purchasing from a reputable source.
  • Secure payment methods should also be a priority when buying online. Look for platforms that offer secure payment options, such as PayPal or credit card processing.
  • Customer service and return policies vary among online retailers, so it’s important to read the terms and conditions before making a purchase. Look for sellers that offer responsive customer service and a reasonable return or exchange policy.
  • One big disadvantage is the increased difficulty in inspecting the quality of the product before buying, as well as potential scams or fraudulent sellers on online marketplaces.

Overall, online retailers and marketplaces provide convenience and a wide range of options, but thorough research and consideration are necessary to ensure a satisfactory purchase.

Epic Hot Tubs Showrooms: A Personalized Experience

Epic Hot Tubs showrooms offer a personalized experience for those looking to buy a swim spa. Unlike online platforms, visiting a showroom allows you to see and touch the swim spas in person, giving you a better sense of their size, features, and overall quality.

The knowledgeable staff at EpicHotTubs showrooms can guide you through the available options, answer your questions, and provide expert advice. Plus, you can test out the swim spas firsthand, experiencing their functionality and comfort. With the help of the showroom staff, you can make an informed decision and find the perfect swim spa to meet your needs and preferences.

Raleigh Showroom: The Ultimate Swim Spa Destination

Epic Hot Tubs & Swim Spas, located at 4205 Wake Forest Road, Raleigh, NC 27609, welcomes visitors seven days a week. Their operating hours are from 10:00 am to 6:00 pm from Monday to Saturday, and on Sundays, they open a bit later at 12:00 pm and close at 5:00 pm. Whether you’re seeking a new hot tub, swim spa, or sauna, their Raleigh showroom is ready to cater to your needs.

At our Raleigh showroom, you’ll find a live swim spa. We sell wim spas with special features such as adjustable jets, LED lighting, and WiFi connectivity. We also offer promotions and discounts on selected models, ensuring you get the best value for your money.

Don’t wait any longer to turn your backyard into a relaxing oasis. Visit our Raleigh showroom today and let us help you find the perfect swim spa to meet your needs.

Durham Showroom

The Durham showroom of Epic Hot Tubs & Swim Spas is conveniently located at 5032 Guess Road, Durham, NC 27712. They welcome customers six days a week, opening from 10:00 am to 6:00 pm on Mondays through Fridays. On Saturdays, they operate from 10:00 am to 5:00 pm, and on Sundays, they are open from 12:00 pm to 4:00 pm. For those who require flexibility, after-hours appointments can also be arranged by reaching out to them.

Whether you’re looking for adjustable jets, LED lighting, or WiFi connectivity, we have a swim spa that will meet your needs. Our knowledgeable staff are on hand to assist you in finding the perfect swim spa for you.

Plus, we have exciting special promotions happening right now, so you can get the best value for your money.

Charlotte Showroom

The Charlotte branch of Epic Hot Tubs & Swim Spas is located at 618 N Polk Street, Pineville, NC 28134. Their opening hours are from 10:00 am to 6:00 pm from Monday to Saturday, and on Sundays, they are open from 12:00 pm to 5:00 pm. Whether you’re interested in hot tubs, swim spas, or other related products, this location offers a wide range of options for all your hydrotherapy needs.

This hands-on experience helps in making an informed decision about the perfect swim spa for their needs. Additionally, the Charlotte Showroom provides expert guidance and advice from knowledgeable staff who are well-versed in swim spa features and benefits.

This ensures that customers get the best swim spa that suits their requirements. The unique advantage of shopping at the Charlotte Showroom is the convenience it offers with its prime location and extensive product selection, giving customers the chance to view and compare multiple swim spa models in one place.

Financing Your Outdoor Relaxation Experience with Epic Hot Tubs

Investing in a luxurious hot tub or swim spa is an exciting prospect, but understanding the financial aspect is crucial. At EpicHotTubs.com, we recognize the importance of making such an investment manageable. Hence, we’ve collaborated with esteemed financial institutions to present an array of financing solutions tailored to your needs.

Tailored Payment Solutions

Every individual’s financial situation is unique, and at Epic Hot Tubs, we honor that. Our diverse payment plans ensure that whether you’re looking to pay in full immediately or distribute the costs over a period, there’s an option available for you. We’re here to make the luxury of a hot tub or swim spa accessible, without causing undue financial strain.

Competitive Interest Rates

By partnering with reputable financial institutions, we guarantee our customers competitive rates that add value to their purchase. We are dedicated to ensuring that your investment in wellness, relaxation, and luxury doesn’t come at an exorbitant price. Explore our financing plans today and take a step closer to experiencing the myriad benefits of owning a hot tub or swim spa.

Warranty, Service, and Peace of Mind

At Epic Hot Tubs, we understand the importance of a strong warranty to protect your investment. That’s why we offer comprehensive warranties on all our swim spas. Our warranties cover parts and labor, providing you with peace of mind knowing that any unforeseen issues will be taken care of. With our reliable warranty, you can enjoy your swim spa without any worries.

We are committed to providing exceptional service to our customers. Our team of knowledgeable experts is always ready to assist you with any questions or concerns you may have about our swim spas. Whether you need help choosing the right model or require technical support, we’re here to help. Plus, we offer *professional installation services* to ensure that your swim spa is properly set up and ready for use.

Purchasing a swim spa is a significant investment, and we understand that you want to feel confident in your decision. That’s why we strive to provide our customers with *peace of mind*. From reliable warranties to exceptional customer service, we go the extra mile to make sure you have a positive experience. When you shop at EpicHotTubs.com, you can rest assured that you’re getting a high-quality swim spa backed by a trusted company.

Preparing for Your Swim Spa Installation

Installing a swim spa is an exciting addition to your home, but it requires some preparation to ensure a smooth and successful installation process. At Epic Hot Tubs, we’re here to guide you through every step of the way, from selecting the perfect model for your needs to getting it up and running. Here are some essential tips to help you prepare for your installation:

  1. Choose the Right Location: Selecting the right location is crucial. Consider factors like access to utilities, leveling the ground, and providing enough space for maintenance and enjoyment.
  2. Prepare the Site: Before the installation, make sure the site is ready. Clear any obstacles or debris and ensure there is a solid foundation. It’s also important to have a dedicated electrical circuit installed by a qualified electrician.
  3. Plan for Delivery: Determine the best route for delivering your spa to its location, ensuring there are no obstructions or tight spaces. Measure doorways, gates, and pathways to ensure a smooth delivery process.
  4. Consult with Professionals: Working with professionals like the experts at Epic Hot Tubs can make the installation process easier. They can assess your space, offer advice, and coordinate with contractors and electricians to ensure a seamless installation.
  5. Consider Landscaping and Privacy: Think about how your model will fit into your overall landscape design and consider privacy options like fencing or landscaping to create a more intimate and enjoyable space.
  6. Have a Maintenance Plan: Before the installation, it’s essential to have a maintenance plan in place. Understanding the necessary water chemistry, cleaning techniques, and regular maintenance tasks will help you keep your spa in top condition for years to come.


In conclusion, when it comes to buying a swim spa, it’s important to consider your specific wishes and available space. Epic Hot Tubs is here to help throughout the entire buying process, offering expert guidance and assistance. From choosing the right swim spa to the seamless installation process, Epic HotTubs ensures a smooth and stress-free experience. Their team of professionals will handle everything from preparing the installation site to connecting the swim spa to the power source.

So, why wait? Contact Epic Hot Tubs today and start enjoying the many benefits of a swim spa!

About The Author:

Manny Brambila

Pool & Spa Expert

Manny has been in the Pool & Spa industry for over 15 years and is considered a pool, swim spa, & hot tub expert. He has been a Certified Pool & Spa Operator (CPO) since 2009 and worked 15 years in aquatic training and development for the largest pool chemical and customer care company. He also has been an outside consultant for the Pool and Spa industry in Chicago, New York and Los Angeles since 2018. In the past few years Manny has become Director of Operations for Epic Hot Tubs with a priority of providing customers with the most reliable information and best service possible.